Ratings (What Customers Have To Say About Us)

Satisfied customer smiling while using a laptop

Impact Computers always welcomes customer reviews and ratings. We do regret, however, that dissatisfied customers are more likely to post online reviews than satisfied customers.

The many satisfied customers we serve every day, many of whom we have long-term relationships with, some of whom we process orders for almost every day, these customers are largely absent from online reviews.

We welcome constructive criticism, and we are active in responding to dissatisfied customer reviews online, but we also want to publish positive reviews to illustrate who we are as a company.

We have shipped nearly a million orders in the last few years and yet a handful of bad reviews tarnish our name.

If you are a satisfied customer take the time to leave a positive review here:

If for any reason you are not satisfied with our service contact upper management directly and we will do whatever is necessary to ensure your satisfaction.

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Necessary

Required for the website to function properly.

Always on
  • impact_session · Impact Computers · 2 hours Keeps your session active and remembers your activity across pages.
  • XSRF-TOKEN · Impact Computers · 2 hours Protects forms against cross-site request forgery (CSRF) attacks.
  • cookie_preferences · Impact Computers · 1 year Stores your cookie consent choices so the banner is not shown again.
  • cf_clearance / __cf_bm · Cloudflare Turnstile · 30 minutes Used by the bot-protection challenge on forms to verify you are human.
  • paypal / ts · PayPal · Session – 3 years Enables secure PayPal checkout and fraud prevention during payment.

Functional

Stores user preferences and improves usability.

Analytics

Helps us understand how visitors use the website.

  • _ga · Google Analytics · 2 years Distinguishes unique visitors to measure site usage.
  • _ga_* · Google Analytics · 2 years Persists the analytics session state for a specific property.
  • _gid · Google Analytics · 24 hours Distinguishes visitors over a 24-hour period.
  • SL_* (Smartlook) · Smartlook · Session – 1 year Records anonymised session replays and heatmaps to improve usability.

Marketing

Used for advertising and tracking across websites.

  • _fbp · Meta Pixel · 3 months Identifies browsers to deliver advertising and measure conversions.
  • _fbc · Meta Pixel · 3 months Stores the last ad click to attribute conversions on Meta platforms.