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When can I get an RMA #?



The reasons and amount of time that you have to report and obtain an RMA# are:

  • 10 days from the time you receive the product if the product is dead on arrival

  • You ordered the incorrect product or we shipped the incorrect product.

  • 30 days from the time you received the product if the product is defective

  • Up to 90 days from the time you received the product if you wish to exchange a defective product for the same exact unit (no refunds or exchanges for other products).






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