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Home > Help/ Information > Warranty and Returns Frequently Asked Questions ( FAQ ) > I do not see my order listed to request an RMA

I do not see my order listed to request an RMA




 

  • The system will only show orders that qualify to get an RMA :

     

  • Refunds: 10 days from the time you receive the product if the product is dead on arrival

  • Defective: Up to 90 days from the time you received the product if you wish to exchange a defective product for the same exact unit (no refunds or exchanges for other products).



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