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Home > Help/ Information > Warranty and Returns Frequently Asked Questions ( FAQ ) > The online status does not show that you have received my returned merchandise. Why is that?

The online status does not show that you have received my returned merchandise. Why is that?




  It takes one to two business days for an RMA to process once we do receive them. Sometimes it is conceivable that we have the RMA but it has not been posted and/ or received in the warehouse yet. Therefore, no information is available. 

To check the status of your RMA Click Here



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