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Can I exchange my RMA item for a different item?



No. We do not exchange RMA items for different items. We replace an item only with the exact same item type. If the warranty period for a refund has not been exceeded, an RMA request for a refund can be placed online and then the new item can be purchased (also online) and the RMA item will be refunded when received. Please view this as an exchange.

 
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